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    The BitLoom Co. prides itself on our exceptional customer service.  We love to hear from our customers--please feel free to contact us!  Please see below for the ways in which we can assist you:

    General product or website inquiries:
    email:  info@thebitloom.com
    phone:  860.717.0771

    The BitLoom Co.
    137 Danbury Rd. #146
    New Milford, CT  06776



    To request Return Merchandise Authorization:
    Click here for our complete return policy and instructions.

    We answer most email within an hour, but during busy times, please allow up to 24 hours for reply. 

    We look forward to hearing from you!